Privacy & Cookie Policy
At Synergic UK, protecting your personal data and privacy is fundamental to how we operate. This policy outlines how we collect, process, and protect your information when you interact with our website and services.
1. Our Data Protection Principles
- We strictly adhere to the UK Data Protection Act 2018, UK GDPR, and Cyber Essentials guidelines.
- Minimal Data Collection: We only collect and retain the minimum amount of data necessary to provide our services and manage billing.
- Transient Processing: Our automated tools process your data solely for immediate transmission to you. We do not store or retain operational data or system telemetry beyond what is actively required to deliver the service.
- UK & EEA Hosting: All primary infrastructure and data processing environments are hosted securely within the UK and European Economic Area (EEA).
2. Infrastructure & Infrastructure Security
- As a UK-based cybersecurity and cloud provider, we maintain high standards of security and information assurance across our systems:
- Certified Infrastructure: Our servers sit behind enterprise-grade stateful firewalls with industry-accredited security protocols.
- Continuous Updates: Systems receive daily updates and vendor patches.
- Proactive Monitoring: Server and system logs are reviewed daily and retained for a minimum of six months in accordance with UK public sector Information Assurance best practice.
3. Third-Party Partners & Vendors
- To deliver scalable, resilient, and compliant services, we carefully select trusted partner organisations that meet our security standards:
- Enterprise Cloud Vendors: We partner with major cloud providers, including Amazon Web Services (AWS), Google Workspace, and Microsoft Azure.
- Specialist UK Hosting: We utilise dedicated UK-based hosting environments for local compliance and low-latency infrastructure.
- Security Fabric Partners: We work alongside accredited security vendors to ensure robust compliance reporting and threat protection.
- Development Partners: We collaborate with vetted software developers and technical specialists to build tailored solutions for our clients.
4. Cookie Policy
- Like most websites, our site uses cookies—small text files saved on your device to optimise your user experience.
- How We Use Cookies
- Essential Functionality: To remember user preferences and maintain core site functionality.
- Analytics: We use Google Analytics to gather anonymised traffic data. This helps us understand how visitors interact with our site so we can continuously improve it.
- We do not sell, trade, or share cookie data with any unauthorised third parties.
- Managing & Disabling Cookies
You can control or block cookies at any time through your web browser settings. Disabling cookies may affect the performance of certain features on this site. - For instructions on managing cookies, consult your browser’s Help menu or visit aboutcookies.org.